We’ve had a few queries about renewing Compass Cards, so we thought we’d explain the process. Compass Cards last for two years (unless a young person has their 25th birthday before the two years is up). About six weeks before your card expires, the Compass Team at Amaze will send you a letter and a new Compass Registration Form. Hopefully, that will give you time to get the form back to us and for us to get a new card out to you before the old one expires. We process your returned forms by the date that your Compass Card expires, so if you get your form back to us quickly, you might not hear back from us until just before the old card expires. Don’t forget to let us know if you change address, so we can make sure things run smoothly. If you any queries, you can email us at firstname.lastname@example.org or call 0300 123 9186.