The Compass Card website has introduced a speech search feature, making it easier than ever to search for great offers.
In order to take advantage of this feature, you will need to have:
- A compatible web browser (see the list below).
- A working microphone. Either a built-in microphone on a mobile device, or a standalone microphone connected to a PC.
If your browser is capable of speech recognition, you will see a microphone icon next to the search box at the top of the screen, like this:
If you don’t see the icon, then sorry, but your browser does not yet support speech recognition. At the time of writing, the browsers with speech recognition support are:
- Android webview
- Chrome for Android
- Samsung Internet support search recognition
We expect other major browsers will also add support for speech recognition in the future. When this happens, you’ll be able to use speech search on the Compass site in those browsers too.
If you do see the icon, then you should be able to click on it, and start speaking. Try for example saying “Lewes Football Club”. If the system is able to recognise the words, it will take you straight to the search results. In some cases you might be prompted to clarify what you said:
Just click on one of the options to select it.
If you get a message saying no speech was detected, then please make sure that your microphone is connected, and switched on, and you’re talking directly into it.
In some cases you might see a message warning you that the browser is not allowing us to listen to your microphone. Browsers do not usually allow websites to listen to their user’s microphones for security reasons. So the first time you use the service, the browser will ask you whether or not you want to allow the site to access your microphone. You must say yes to this in order to use the service.
Browsers generally have some way to display when they are blocking microphone access. In Google Chrome for example, there will be an icon with a red cross in the right hand side of the address bar:
To allow use of the microphone, click on the icon to change your settings.
Note that you will of course need a working microphone to be connected before you can choose to use it!
More information about using the microphone (and camera) in Google Chrome is available here.
An up to date list of browser support is available here.